David & Stacy CraftWe've just mailed in our customer satisfaction survey, giving well deserved high marks to Advanced for our experience buying our new Trane furnace and air conditioner. However, rather than acting like teachers, grading your performance, we wanted to thank you for all you and your team have done... Read Full Testimonial
LindaI just want you to know how much you are appreciated. I know you consider it a job but the way you do it is so wonderful. You are good people, thanks for putting up with all the little emergencies.
Rebecca M.Just a note to thank you. It’s nice to know that there are people like you who know the meaning of good service and that it’s part of what you do. I filled out a survey for 'Trane' and gave them a good recommendation for you. Final word was that I trusted you and wouldn’t use anyone else. The break on cost was really appreciated.
Jason D.I wanted to take a minute to say what a great job your guys did for me! Josh and Justin, the two installer did a wonder job, very neat and clean with all their work. The gentleman that came last week to charge the a/c was equally as good, all of them were very professional. If the system works as good as it looks I will be very pleased. I can't say enough about how good Drew was to work with. He was impressive on all aspects of the job and every helpful. You should be very proud of everyone that was involved in my projects. I know you normally don't here from anyone unless there is a problem but in my case it’s the total opposite. I've been in and around the construction field for years and its nice to know there are still some people who take a lot of pride in there work and do what they say they are going to do.
Sincerely,From A Customers Point Of View:
My name is Don Bridgman, I recently had an A-C installed at my home. Drew Williams was my first contact. I had several questions and concerns due to the layout of my home. He was very professional & answered all of my questions. In fact I contacted him on Saturday for additional equipment specifications which he e-mailed the same day & assured me that I would be extremely pleased with the equipment & installation.On Monday the crew arrived, Williams, Robinson & Lewis after the introductions they went to work, Lewis is a team player and an excellent employee & a good back up for Robinson, he knows his part on the team & is very conscientious & loyal.
Robinson is just plain outstanding, knowledgeable, very professional & a perfectionist, he solved any situation we had, answered all questions & explained why he has unlimited potential. They did an outstanding job.I have been in management for over 50 years, good people are hard to find. Good performance should be rewarded bad performance should be corrected. You are very fortunate to have such outstanding employees.The job was over and above all of my expectations, please express my gratitude to your outstanding employees.I just wanted you to know!
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