Advanced Heating & Cooling Services
Steve W. - GoogleWe recently had Advanced replace our hot water tank with a Navien tankless heater. Drew texted the morning of the installation to let us know the techs were on their way. The two techs Dusty and Lake were very friendly and efficient. They took the time to explain the layout and controls of the unit. I would definitely use Advanced services in the future.
Doug M. - GoogleDrew, Brodie and Logan arrived in timely fashion and completed the job at hand professionally! When you are in need of heating or cooling needs this company with the team will not disappoint! Thank you!
Betsy S. - GoogleGot an estimate for a new furnace and duct work. Drew Williams is a very professional and informative salesman. I was really impressed with him. I would recommend this company to anyone looking for HVAC work to be done
Brenda A. - GoogleExcellent service. Professional! They went well beyond what I expected and even replaced part of my walk to do the job properly. Left my house in perfect order. Advanced heating and cooling has a great reputation in our area.
Dana L. - GoogleJim and his crew have done all our heating and cooling installs at our shop. They have always went the extra mile to ensure we got the best finished product. Even down to painting our gas line that was ran with matching paint for our building, and pouring a concrete pad for our new unit in our showroom to give us the best possible finished product. Jim was on site daily coordinating everything.
RMX Freight Systems - GoogleChristian did a great job getting our A/C working again. Many thanks! Debbie and Jackie on the inside are great to work with.
Laura M. - GoogleThe crew that came out to install my furnace and central air were very professional and knowledgeable. They explained all my new equipment and were very polite and kind. Would highly recommend them.
George W. - GoogleWe were quoted an enormous amount for a new ac and was also told we needed a compressor for our current unit from another company. Fortunately we know Jim Crowley and he personally came out to take a look at our unit. He checked and cleaned our unit and also replaced a sensor. It then began to operate correctly. He informed us that our compressor is fine and our current unit is in great shape. I’m so glad that we didn’t listen to the other company and that we relied on Jim Crowley and Advanced Heating and Cooling.
Beth R. - GooglePat, Carter and Talon did an awesome job installing my whole house generator. Drew, my salesman was nice and helpful. Would recommend for sure!!! Left no trash behind and very professional. Thanks again guys!!!
Constance G. - FacebookThey did a great job installing our furnace and ac unit. I found them on Angie's list, made contact, they called next day and scheduled promptly. The estimate was given and that was the price charged. The installers were the best, quick with the work kept us apprised as to what was happening. Highest recommendation to anyone looking for installers. I have recommended them to my nephew who has a mobile home.
Chris E. - FacebookAdvanced Heating and Cooling located in Zanesville did an EXCELLENT job of installing our Trane AC and heating system in our home. When the representative came out to give us our estimate, he answered all of our questions, including ones we didn't know we had. He was the ONLY representative out of a total of 6 that left information about the units we were considering purchasing, and did an excellent job of explaining our options. When we did go forward with the purchase and install, his crew did a fantastic job with the install. They worked diligently for three days taking the time to make sure the unit was RIGHT, not just finished. After the install, they came back out to make sure that we knew how our new thermostat worked and helped us get it hooked to wifi and our phones, then set up an appointment for a technician to come out and run tests to make SURE the unit is running at complete efficiency! FANTASTIC JOB all the way around! HIGHLY recommend these guys!
Preston C. - FacebookMy heat went out Christmas day when I got home at 8 o'clock and called they had my heat going by 10:30 on Christmas night. It shows their dedication to their customers.
E. Hilton - GoogleJason from Advanced Heating and Cooling serviced our 2 furnaces this past week. He was awesome! Quick, courteous and knowledgeable! Advanced Heating and Cooling has great customer service and they are honest, prompt and have fair prices!
Heather B. - FacebookJust simply impressive the level of detail in their work. Their sheet metal work is close to art. Thanks Advanced for the furnace conversion.
Kathy C. - FacebookAdvanced heating not only heated our home but warmed our hearts thoroughly. A big thanks to Drew and his crew, everyone was outstanding.I would recommend them to anyone.
Lisa D. - FacebookExcellent work and service. Our new furnace was installed today. Thanks Drew, Josh and Justin! Quality work and on time.
Heather G. - FacebookAdvanced did great work! They helped us convert from electric heat to a gas furnace and new A/C. They were very thorough and did a great job. I highly recommend them. You won't be disappointed.
Kevin H. - FacebookI would highly recommend Advanced Heating and Cooling. Great customer service, very professional, and excellent quality of work. We quoted out our job and these guys are very competitive. We are very happy with our new furnace and A/C unit.
David & Stacy CraftWe've just mailed in our customer satisfaction survey, giving well deserved high marks to Advanced for our experience buying our new Trane furnace and air conditioner. However, rather than acting like teachers, grading your performance, we wanted to thank you for all you and your team have done... Read Full Testimonial
Joan ThomasThank you for the great service provided by your company. Your employees are knowledgeable, friendly, polite and caring. I will recommend your company whenever possible. A sincere THANK YOU!!
Rich & Dorothy MillerThe job you and your employees did on our HVAC system deserves a letter of recommendation for your files. The day we called you to come check out our malfunctioning air conditioning system you arrived promptly, carefully assessed the problem, made the proper diagnosis and made the correct recommend-ation for the solution. You immediately executed a though examination of our existing system and what it would take to correct both the present problem but keep us warm/cool and comfortable for many years to come. You started on time just as you said you would. Both you and you men always either removed their work shoes or covered them with clean booties anytime they were working in the living quarters. They were extremely clean as regards the entire installation; keeping dust to an absolute minimum, carefully cutting any holes, cleaning up after themselves, closing doors behind them, ect. Their workmanship was superb. From the day the system was installed it has preformed flawlessly. We love the almost sound free Trane system that you recommended. The standard thermostat keeps the temperature absolutely constant. It doesn’t vary even by a single degree. I can’t imagine that any other system could possibly have pleased us nearly as much as this one does. We can’t wait for the winter to be over so we can fire up the air conditioner. Not just in a test mode; but also in the full-fledged use of the system, as back in the cool dry atmosphere it provides. Hats off to your dear wife who very pleasantly and capably answered any and all calls; and thereafter promptly elicited a return call from you no matter how busy you were.
Thank you for a splendid job in every respect!!!
Michael BurkhartI just wanted to express my appreciation for a job well done! The workmanship and professionalism exhibited from yourself and your employees I felt was outstanding. Working in a family’s home cannot be an east task, but with the respect and cleanliness you and your people gave to me, I can see you have this under control. Please take a moment to share this with your employees, so they too can understand that in today’s market, a company must stand out above all the rest in order to be successful. With the continued growth and success of your company comes job security and prosperity for them and their families. Please be certain that Advanced Heating & Cooling Services, Inc. will receive all of my referrals and if you are in need of any references, don’t hesitate to give them my name.
LindaI just want you to know how much you are appreciated. I know you consider it a job but the way you do it is so wonderful. You are good people, thanks for putting up with all the little emergencies.
Bill GhelkenI called on Christmas Eve at around 3:00 PM expecting to wait until the next day after Christmas for a service call. Jackie and Jim would be right out even thought I knew his family had a church service at 6:30 the evening. Jim did come right out and diagnosed the problem. He went right back to his shop for parts and even brought back replacement filters. Jim installed the parts quickly and had my furnace running again. It is nice to deal with people as professional and knowledgeable as Jim, Jackie and the crew at Advanced.
Rebecca MathesJust a note to thank you. It’s nice to know that there are people like you who know the meaning of good service and that it’s part of what you do. I filled out a survey for 'Trane' and gave them a good recommendation for you. Final word was that I trusted you and wouldn’t use anyone else. The break on cost was really appreciated.
Jesse & SueDec.21,2017
To Whom It May Concern,
Your company recently installed a new furnace and A/C unit. Twenty five years ago we converted an oil furnace to gas and it wasn't a pleasant experience so we weren't looking forward to it again.
As it turned out, we thoroughly enjoyed dealing with your company. Everyone from the office personnel who scheduled the appointment, the tech who found the problem, (sorry but I don't remember his name) to Drew who made the sale, to Bob, Don and Mike that did the ·install, were very personable and professional.
The installers took the time to do the job right. They answered and/or explained any and all concerns we had without being annoyed. Drew came by today with papers to sign and the final bill. He answered a question and addressed a concern we had.
You can bet we will recommend your company to anyone with furnace or A/C problems.
Sincerely,From A Customers Point Of View:
My name is Don Bridgman, I recently had an A-C installed at my home. Drew Williams was my first contact. I had several questions and concerns due to the layout of my home. He was very professional & answered all of my questions. In fact I contacted him on Saturday for additional equipment specifications which he e-mailed the same day & assured me that I would be extremely pleased with the equipment & installation.On Monday the crew arrived, Williams, Robinson & Lewis after the introductions they went to work, Lewis is a team player and an excellent employee & a good back up for Robinson, he knows his part on the team & is very conscientious & loyal.
Robinson is just plain outstanding, knowledgeable, very professional & a perfectionist, he solved any situation we had, answered all questions & explained why he has unlimited potential. They did an outstanding job.I have been in management for over 50 years, good people are hard to find. Good performance should be rewarded bad performance should be corrected. You are very fortunate to have such outstanding employees.The job was over and above all of my expectations, please express my gratitude to your outstanding employees.I just wanted you to know!
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