435 Linden Ave., Zanesville, OH 43701
Hours: 7:30am - 4:30pm - M-F

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OH LIC #25201 | Insured & Bonded

Advanced Heating & Cooling Services

Customer Testimonials

Jason from Advanced Heating and Cooling serviced our 2 furnaces this past week. He was awesome! Quick, courteous and knowledgeable! Advanced Heating and Cooling has great customer service and they are honest, prompt and have fair prices!

E. Hilton - Google

Just simply impressive the level of detail in their work. Their sheet metal work is close to art. Thanks Advanced for the furnace conversion.

Heather B. - Facebook

Advanced heating not only heated our home but warmed our hearts thoroughly. A big thanks to Drew and his crew, everyone was outstanding.I would recommend them to anyone.

Kathy C. - Facebook

Excellent work and service. Our new furnace was installed today. Thanks Drew, Josh and Justin! Quality work and on time.

Lisa D. - Facebook

Advanced did great work! They helped us convert from electric heat to a gas furnace and new A/C. They were very thorough and did a great job. I highly recommend them. You won't be disappointed.

Heather G. - Facebook

I would highly recommend Advanced Heating and Cooling. Great customer service, very professional, and excellent quality of work. We quoted out our job and these guys are very competitive. We are very happy with our new furnace and A/C unit.

Kevin H. - Facebook

We've just mailed in our customer satisfaction survey, giving well deserved high marks to Advanced for our experience buying our new Trane furnace and air conditioner. However, rather than acting like teachers, grading your performance, we wanted to thank you for all you and your team have done... Read Full Testimonial

David & Stacy Craft

Thank you for the great service provided by your company. Your employees are knowledgeable, friendly, polite and caring. I will recommend your company whenever possible. A sincere THANK YOU!!

Joan Thomas

The job you and your employees did on our HVAC system deserves a letter of recommendation for your files. The day we called you to come check out our malfunctioning air conditioning system you arrived promptly, carefully assessed the problem, made the proper diagnosis and made the correct recommend-ation for the solution. You immediately executed a though examination of our existing system and what it would take to correct both the present problem but keep us warm/cool and comfortable for many years to come. You started on time just as you said you would. Both you and you men always either removed their work shoes or covered them with clean booties anytime they were working in the living quarters. They were extremely clean as regards the entire installation; keeping dust to an absolute minimum, carefully cutting any holes, cleaning up after themselves, closing doors behind them, ect. Their workmanship was superb. From the day the system was installed it has preformed flawlessly. We love the almost sound free Trane system that you recommended. The standard thermostat keeps the temperature absolutely constant. It doesn’t vary even by a single degree. I can’t imagine that any other system could possibly have pleased us nearly as much as this one does. We can’t wait for the winter to be over so we can fire up the air conditioner. Not just in a test mode; but also in the full-fledged use of the system, as back in the cool dry atmosphere it provides. Hats off to your dear wife who very pleasantly and capably answered any and all calls; and thereafter promptly elicited a return call from you no matter how busy you were.

Thank you for a splendid job in every respect!!!

Rich & Dorothy Miller

I just wanted to express my appreciation for a job well done! The workmanship and professionalism exhibited from yourself and your employees I felt was outstanding. Working in a family’s home cannot be an east task, but with the respect and cleanliness you and your people gave to me, I can see you have this under control. Please take a moment to share this with your employees, so they too can understand that in today’s market, a company must stand out above all the rest in order to be successful. With the continued growth and success of your company comes job security and prosperity for them and their families. Please be certain that Advanced Heating & Cooling Services, Inc. will receive all of my referrals and if you are in need of any references, don’t hesitate to give them my name.

Michael Burkhart

I just want you to know how much you are appreciated. I know you consider it a job but the way you do it is so wonderful. You are good people, thanks for putting up with all the little emergencies.

Linda

I called on Christmas Eve at around 3:00 PM expecting to wait until the next day after Christmas for a service call. Jackie and Jim would be right out even thought I knew his family had a church service at 6:30 the evening. Jim did come right out and diagnosed the problem. He went right back to his shop for parts and even brought back replacement filters. Jim installed the parts quickly and had my furnace running again. It is nice to deal with people as professional and knowledgeable as Jim, Jackie and the crew at Advanced.

Bill Ghelken

Just a note to thank you. It’s nice to know that there are people like you who know the meaning of good service and that it’s part of what you do. I filled out a survey for 'Trane' and gave them a good recommendation for you. Final word was that I trusted you and wouldn’t use anyone else. The break on cost was really appreciated.

Rebecca Mathes

Dec.21,2017
To Whom It May Concern,

Your company recently installed a new furnace and A/C unit. Twenty­ five years ago we converted an oil furnace to gas and it wasn't a pleasant experience so we weren't looking forward to it again.

As it turned out, we thoroughly enjoyed dealing with your company. Everyone from the office personnel who scheduled the appointment, the tech who found the problem, (sorry but I don't remember his name) to Drew who made the sale, to Bob, Don and Mike that did the ·install, were very personable and professional.

The installers took the time to do the job right. They answered and/or explained any and all concerns we had without being annoyed. Drew came by today with papers to sign and the final bill. He answered a question and addressed a concern we had.

You can bet we will recommend your company to anyone with furnace or A/C problems.

Sincerely,

Jesse & Sue
The Nesbitts

From A Customers Point Of View:
My name is Don Bridgman, I recently had an A-C installed at my home. Drew Williams was my first contact. I had several questions and concerns due to the layout of my home. He was very professional & answered all of my questions. In fact I contacted him on Saturday for additional equipment specifications which he e-mailed the same day & assured me that I would be extremely pleased with the equipment & installation.On Monday the crew arrived, Williams, Robinson & Lewis after the introductions they went to work, Lewis is a team player and an excellent employee & a good back up for Robinson, he knows his part on the team & is very conscientious & loyal.
Robinson is just plain outstanding, knowledgeable, very professional & a perfectionist, he solved any situation we had, answered all questions & explained why he has unlimited potential. They did an outstanding job.I have been in management for over 50 years, good people are hard to find. Good performance should be rewarded bad performance should be corrected. You are very fortunate to have such outstanding employees.The job was over and above all of my expectations, please express my gratitude to your outstanding employees.I just wanted you to know!

Sincerely,
Don Bridgman



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